This veil is delicate and eretheral. It looks like it was made for my dress! It came in beautiful condition and the customer service experience was wonderful. They sent my trial veil early because they knew my original date I had selected for delivery was going to be during a time when they were moving locations. Thus it would have made my veil delivery date delayed. They communicated all of this to me and gave me my original deadline to mail back even though it was delivered earlier than requested. I loved their transparency. I never mailed it back because I fell in love with this veil as soon as I tried it on with my dress and purchased it. Highly recommend!